Purchase Order Terms and Conditions
By placing your order thought the website or over the phone, you agree to the terms and conditions set out below as well as those set out on our ordering and delivery, security, privacy, and return policy pages.
1 – Payment of Goods
1.1 The prices payable for goods that you order are as set out in our website.
1.2 We must receive payment of the whole of the price for the goods, and delivery, before your order can be accepted and processed
1.3 If you are a large UK business, School or University then you may pay with a purchase order (see ordering and delivery page). You will receive 30 days credit in which to pay for the goods. We reserve the right to reject your request to pay with a purchase order and to cancel the contract between us.
2 – Delivery (also see our ordering and delivery page)
2.1 If you place an order without contacting us and you live outside of mainland UK then you may be required to pay extra for delivery. Any additional charge will be equal to that charged to us by our courier and will be payable before your items can be dispatched.
2.2 It might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
2.3 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
2.4 In the event that you are unavailable at this address to receive the items a second attempt will normally be made. After this any additional charges incurred by ourselves, for redelivery or if the items are returned to our base, will need to paid before your items can be are redelivered.
2.5 If the goods we deliver are not what you ordered, or are damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 14 working days of the delivery of the goods in question.
2.6 If you do not receive goods ordered within 30 days of the date on which you ordered them, we shall have no liability to you unless you have contacted us in witting to inform us of their loss.
2.7 If you have signed to say that the items have been received in good condition and they are subsequently found to be damaged in transit then you should contact us within 48 hours to report the issue. Outside of this time frame we will have no liability for damage in transit.
2.8 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
2.9 We will not be liable for any loss or damaged caused if you give permission for items to be left in an alternative address or location, outside of the address, or if the items are signed for by another party in your absence.
2.10 We shall have no liability to you for any failure to deliver the goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, accident, flood, fire, terrorism or acts of war.
3 – Damaged / missing goods
3.1 If you notify a problem to us under this condition, our only obligation will be, at your option:
3.1.1 to make good any shortage or non-delivery;
3.1.2 to replace or repair any goods that are damaged or defective.
3.1.3 to return the items for a refund.
3.2 We will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any missing or damaged items. We shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question if you decide to return the items.
4. Order acceptance and cancelation
4.1 We reserve the right to cancel your order and refund any moneys paid if :
4.1.1 we have insufficient stock to deliver the goods you have ordered;
4.1.2 we do not deliver to your area; or
4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
4.1.4 we cannot supply the goods required within the timescale we have given or that has been requested by yourselves.
4.1.5 we are unhappy to provide 30 days credit to your company or organization.
4.2 If we do cancel your order then we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
5 – Damaged / missing goods
If you notify a problem to us under this condition, our only obligation will be, at your option:
5.2.1 to make good any shortage or non-delivery;
5.2.2 to replace or repair any goods that are damaged or defective; or
5.2.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
5.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2.3 above.
5.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
5.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
6 – PRODUCT USE LIABILITY
6.1 Whilst we may guide and advise with regards to the products on our site, an in material supplied with the activities, we are in no way liable for any incorrect advice given nor for any injury caused whilst using the products supplied.
6.2 You are responsible for the delivery and use of the equipment and for risk assessing the use of the products in the planned environment of use. It should not be assumed that any guidance or method of delivery is suitable for all or any sessions that you may use.
6.3 We cannot be held accountable in any way for the use of any product when we have not been made aware, in writing, of any specific allergies / user requirements.
6.4 These items have open ended outcomes and users should be supervised during use to ensure that their planned use of the resources is safe and appropriate at all times. The company cannot be liable for the method in which the items could be used.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Team Building kit Ltd, Unit 15 Neath Vale Supplier Park, Resolven Neath, SA11 4SR or by email to firstname.lastname@example.org.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.